Terms and Conditions of Sale

1. Definitions:

1.1 'Buyer' means the person that is named on the invoice.
1.2 'You' means the buyer.
1.3 'We', 'our', 'us' means Pro Alloy Motorsport Ltd.
1.4 'Invoice'- this is the document titled 'invoice' received on completion of the 'contract'.
1.5 This is the legally binding agreement between the buyer and Pro Alloy Motorsport Ltd.
1.6 'Contract' this term refers to any legally binding agreement between Pro Alloy Motorsport LTD and the buyer.
1.7 'Goods' and 'Products' are the physical items detailed on the invoice.
1.8 'End User' this is the person who will use the goods-not necessarily the buyer.

2. Terms and conditions of sale:

2.1 The buyer agrees to pay Pro Alloy Motorsport LTD for the goods supplied.
2.2 Goods can be paid by either Credit or Debit Card transaction, by Cheque or by account if an account has been set up for you.
2.3 The Goods ordered by the buyer will be dispatched upon the receipt of payment from the buyer, to the address specified on the order, however owing to the specialist nature of the goods supplied, some items may have to be made to order and therefore immediate dispatch of your order will not be possible. Pro Alloy Motorsport Ltd will inform you of any delay there may be in dispatch, however all purchasers should allow up to 28 days for your items to be received.
2.4 Whilst all care is taken by Pro Alloy Motorsport LTD to describe all products as accurately as possible there may be slight variations between the products shown on the website www.proalloy.co.uk and the products received.
2.5 Pro Alloy Motorsport LTD reserves the right to change or modify any of their products without prior notice.
2.6 If the buyer has not received the goods in accordance with the invoice then it is the responsibility of the buyer to inform Pro Alloy Motorsport LTD immediately of any suspected discrepancy.
2.7 Postage & Packing prices are calculated at the checkout according to the country they will need to be dispatched to. If you would like to place an order from outside the United Kingdom and your home country is not listed in the checkout, please contact our sales department at: sales@proalloy.co.uk and we will do our best to see if we can ship to your destination.
2.8 Prices on the website are subject to change at any time without prior notice - E&OE .

3. Receipt of Products:

3.1 Once the goods have been received by the buyer, all responsibility for their use is with the buyer themselves.
3.2 If the buyer is not the end user then it is the buyer's responsibility to ensure the end user is aware of all terms of this contract- in particular the conditions as to the use of the product.
3.3 Pro Alloy Motorsport LTD accepts no responsibility for any loss arising out of negligent use of the products by the end user or by any third party.
3.4 The instructions as to the use of the goods must be read and understood in its entirety prior to use of any Pro Alloy Motorsport LTD product.
3.5 If there are no instructions accompanying the goods then please contact sales at: sales@proalloy.co.uk who will provide the buyer with a copy of the relevant information.
3.6 In the event that any instruction is not understood or if there are any queries as to the use of the products then the products must not be used until such time as the buyer is satisfied as to the correct use of the products.
3.7 Pro Alloy Motorsport LTD will try within all reasonable limits to ensure any queries relating to its products or goods are answered to the buyers satisfaction.

4. Limitations:

4.1 In any event, Pro Alloy Motorsport LTD shall not be liable under, or in connection with these terms and conditions in contract, tort, negligence, pre-contract or other representations or otherwise for any damages or consequential loss whatsoever.
4.2 The provision of this clause (Clause 4) shall be construed separately, applying and surviving even if for any reason one or all of the other clauses are deemed inapplicable or unenforceable in any circumstances and shall remain in force not withstanding the expiry or termination of our agreement.

5. Use of Products:

5.1 All Pro Alloy products, unless otherwise stated, are for the intended use only. They must not be tampered with or changed in any way - any changes or alterations made to Pro Alloy's products will immediately invalidate the warranty.
5.2 It is the buyer's responsibility to ensure that the products are used in full accordance with the instructions.
5.3 Pro Alloy Motorsport LTD cannot accept any responsibility whatsoever for any loss or injury resulting from the proper or improper use of their products.
5.4 Pro Alloy Motorsport LTD cannot accept any responsibility whatsoever for any damage or loss caused to any third party equipment as a result of the installation of a Pro Alloy product.
5.5 Pro Alloy Motorsport LTD will not accept liability for use of any of its products that is not in accordance with the instructions enclosed with each purchase.

6. Pro Alloy's Products & Services:

6.1 Pro Alloy can manufacture specialized alloy parts to customers specifications and are also specialist alloy welders.
6.2 The effectiveness of Pro Alloy Motorsport LTD goods and products depends on the user, in most cases the desired effects are achieved. However there is no guarantee of their effectiveness in every case.

7. Privacy & Security Statement:

7.1 Pro Alloy Motorsport LTD respects your personal information. We will only use the information for the following purposes: a. Processing orders and customer accounts. b. To administer our business. c. Statistical purposes. d. To notify you of Pro Alloy Motorsport LTD products/goods/services unless you have objected to this.
7.2 Pro Alloy Motorsport LTD will not pass any personal information to third parties without your prior consent (subject to terms 7.4 and 7.5).
7.3 You have the right to access the personal data we hold about you at any time.
7.4 You should be aware that if we are requested by the Police or any regulatory or government authority investigating suspected illegal activities, we may be enforced to supply customers personal information, which we shall.
7.5 We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your dealings with Pro Alloy Motorsport LTD and those dealings are deemed by us inconsistent with our terms and conditions.
7.6 Pro Alloy's website uses SSL (Secure Socket Layer) to create a secure connection between your PC and our Server as well as state of the art 128bit Encryption used by 90% of Fortune Top 10 Commercial Banks.
7.8 Pro Alloy Motorsport LTD have not had a single security problem with their website and work hard to ensure that your shopping experience is not only pleasurable, but also safe and secure too.

8. Refunds:

8.1 In certain situations Pro Alloy Motorsport LTD may be prepared to give refunds in respect of goods/products purchased from us. There is no automatic right arising from this term to a refund. A request for a refund must be made in writing to Pro Alloy Motorsport LTD, each case will be assessed and the decision of Pro Alloy Motorsport LTD is final. You will receive written confirmation of any decision made by Pro Alloy Motorsport Ltd. We regret that we are unable to refund the cost of bespoke alloy parts made to a customer's specification unless the part is faulty and beyond repair by Pro Alloy Ltd. Your statutory rights are unaffected.
8.2 In the event of a specialist part being returned and a refund offered by Pro Alloy Motorsport LTD, a 20% administration fee may be deducted from the original selling price prior to refund in order to cover restocking.
8.3 In the event of a refund being given by Pro Alloy Motorsport LTD, any carriage and packaging costs will not be refunded.
8.4 Because of the nature of Pro Alloy Motorsport Ltd's specialist products, Pro Alloy always recommend that you contact them before placing an order to ensure that the item you wish to buy is 100% suitable and compatible with your vehicle.

9. Exclusions:

9.1 Whilst Pro Alloy Motorsport LTD tries to ensure that all of our products and services meet the high standards expected by our customers there may be certain times when we may be unable to meet them, these are detailed below.
9.2 Force Majeure- where there are circumstances beyond our control e.g. Acts of God, strikes, lock outs, accidents, war, acts of terrorism. This list does not exclude other such events beyond our reasonable control.
9.3 In any such event as detailed in 9.2 Pro Alloy Motorsport LTD shall try to resolve any such problem insofar as it is practicable.

10. Applicable Law:

10.1 We reserve the right to change our terms and conditions without prior notice in accordance with the relevant or applicable law.
10.2 If you have any queries regarding these terms then please contact Pro Alloy Motorsport LTD at: terms@proalloy.co.uk. We will try to resolve any queries as soon as possible.
10.3 Each of the Clauses of these Terms and Conditions shall be construed separately (unless otherwise stated) and independently of each other. Invalidity of any one part shall not affect the validity of any other part.
10.4 This agreement shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts.
10.5 Your statutory consumer rights are unaffected by these terms and conditions.